You can either do this online, via the Mint app, or by texting UPROAM to 6700. 4G, calls, and texts all now work. Editor's Rating: 4.5 / 5. Cookie Notice (800) 683-7392. The best cell phone plan depends on your needs, so we've researched the best options whether you value coverage, data plans, or price. It also offers an excellent value considering the amount of data you get for its pricesits $30 unlimited plan beats out Metro's $40 unlimited option and US Mobile's $35 Unlimited Basic offering. Your device is not connected to a mobile network". Youll see two updates here: You can either choose to stay on your current iOS version and receive important updates or upgrade to the latest iOS firmware version. Is your network operator showing up as Mint? The UpRoam add-on is available to all Mint subscribers allowing for talk, text and data use while roaming outside the U.S. Zip over to your Mint Mobile account or download the app. Get $15 off your first order by using this Mint Mobile promo code. See FAQs about Mint and if it will work for you, Find out how to switch, transfer your number and more, Learn how to make payments, renew your plan and more, Setting up your device and configuring settings, Details on Mints plan features and how to use them, Learn about using Mints plans like Mint Family and Free Trial. Starting with the simplest solution, its possible that during an update, or simply in the phones default settings, the network mode (3G, 4G, etc.) 4 in our Best Prepaid Cell Phone Plans of 2023. Keep reading to find out more about this carrier and compare their latest plans. Press J to jump to the feed. Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. Create an account to follow your favorite communities and start taking part in conversations. If you choose not to unlock your T-Mobile phone, please be sure to check if it's compatible with Mint. Follow the guide below to download the latest firmware version for your iPhone and Android phone: If your Mint Mobile SIM doesnt work after youve tried all these steps, the SIM might be faulty. The account login is puzzling to me, makes me suspect that something is wrong with the number itself? Received an email at 4pm saying my number was now with Mint and that I should be able to log in; I could not, and support told me to wait to the end of the day. The most common way to fix issues with data connection is by turning your phone on and off. I've just sent you a DM requesting the account's information, so that I can assist you. The abbreviation combines the letter Y for "year", the number 2 and a capitalized version of k for the SI unit prefix kilo meaning 1000; hence, 2K signifies 2000. Customer service. A few months ago when I reviewed Mint Mobile, a popular pay-as-you-go cellular service in the United States, I noted there was some lost data. Luckily that worked for my phone. However, when I inserted the card, my phone had no service at all. Tried a second trial as well with the same results. We are grateful for all the contributors - even the haters. Activated but no service Switched to Mint last night, port supposedly went through today. Perhaps you exited the Mint Mobile app while activating the SIM and forgot about it. Code. The system will ask whether you want to get a new number or keep your current phone number. Check your APN settings and/or switch to the fast.t-mobile.com APN. . If the nano-SIM card doesn't work . Turned select automatically back on again. Although, seems weird that I can't log in to my account on the website, outage or not. If you're having this issue, might be worth trying these too? I went abroad last year and was stuck there for a while and my AT&T number got deactivated during that period. Mint honestly does give unlimited talk and text. Answer (1 of 4): Mobile Data is not Working on iPhone Fixing Methods Internet is a need of every mobile user, there is more frustration if your mobile internet is not working as this is wifi or mobile data. Get good T-Mobile coverage. Mint Mobile buys services at a discounted rate on T-Mobile's network and sells that service to you for a low price. If that doesnt help, remove the SIM from your phone and reinsert it. They are as follows: Name: T-Mobile US LTE APN: fast.t-mobile.com Proxy: not set Port: not set Username: not set Password not set Server: not set MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc Multimedia message proxy: not set Multimedia message port: not set MCC: 310 MNC: 240 Authentication type: None APN type: default,supl,MMS,xcap Apps, system updates, and glitches can all cause issues with mobile data not working. Is Mint Mobile Really Unlimited for $15? See at T-Mobile. I do not use VPN. Phone locked? The data is 4G LTE or 5G if you have a 5G phone. Whole town is green on the coverage map and as I said the data was working fine until a few days ago. Remove and re-insert your SIM into the phone to resolve this problem. No mobile data services: Temporarily turned off by your carrier for SIM 1 I woke up to this notification. I referred my sister. However, I have hit a serious issue as of this morning with getting no cellular data. The proper way to insert a SIM into an iPhone is to place it face up. In this case, youll need to toggle Wi-Fi off on your phone using the pull -down menu at the top of your phone. As my phone is a 4G, I go for 2G/3G/4G Auto so that it always tries to connect to the best signal available. Read 1 more review about Mint Mobile Advertisement DP Your phone should list the type of mobile network thats currently available. You can also set metered Wi-Fi if you have limited Wi-Fi data. It didnt work. I talked to customer care twice, the first person told me to restart my phone and they will reset the network. Then you might have turned on Airplane Mode. Thank you, I've sent the information that you requested. 2023 Uqnic Network Pte Ltd.All rights reserved. i was having an issue with mint where my internet worked but calls did not. 1GB of data is $10, while an extra 3GB is $20. Check your APN settings. Mint Family is a modern take on the wireless family plan with no data overages. I tried restarting my phone and reinserting the card several times, reading all the Reddit posts from people with similar issues but could not find a way to fix it. Mint Mobile offers four data plans on T-Mobile's network with 5G and in our Mint Mobile review, we saw generally good 5G speed. Mint Mobile's Website. Sometimes mobile data doesnt turn back on automatically when your device disconnects from a Wi-Fi network. Create an account to follow your favorite communities and start taking part in conversations. Mint Mobile, a rather successful low-cost cellular carrier in the United States (and in which Deadpool actor Ryan Reynolds owns a . Mint subscribers can easily stay connected while exploring the world with UpRoam, Mint Mobiles international roaming feature that not only covers data, but calling and text as well. Got my SIM card today and successfully activated it. I had purchased two new Samsung Galaxy A32 5G phones. Tap Reset Settings. Youll need to tap it again to confirm. Press question mark to learn the rest of the keyboard shortcuts. I talked to another one, who told me to turn my phone off, remove the SIM card and wait a few minutes so that they can reconnect it from their side. For those looking at inexpensive . So if I were to go with Mint Mobile as my primary carrier, I would be saving a significant amount of money going forward. US Mobile Customer Service. Anyone else run into this when they first activated? Once youve activated your plan and inserted your SIM card or installed your eSIM (for compatible phones), complete these steps: After your phone powers back up, you can test these new settings by sending yourself a picture message. To fix this, you need to clear the system cache partition, which is accessed from your phones recovery screen. Here's how these plans break down: Mint Mobile vs. Xfinity Mobile: Premium data The most common way to fix issues with data connection is by turning your phone on and off. Y2K is a numeronym and was the common abbreviation for the year 2000 software problem. Once its done, reboot your phone. Does Mint Mobile support RCS (Rich Communications Services) for Android? Use the volume buttons to navigate to Recovery Mode. On the next screen, it might say No command.. The SIM says it's activated, but I still don't have service. Employers can decide unilaterally when the leave days are taken. Find the airplane icon on this list and press it to turn it off. When re-inserting the SIM, make sure to place it in the correct position. Find the IME number (punching *#06# into the dialpad usually works on Androids, otherwise check the About Phone section in settings) and use it to check on this page: https://www.mintmobile.com/byop/ . Crystal Crowder has spent over 15 years working in the tech industry, first as an IT technician and then as a writer. 2+ lines start at $ 15 /MO per line Learn More All Our Plans Include Unlimited Talk & Text Even your Mom might ask you to stop calling so much High Speed Data Your service will switch seamlessly between 5G & 4G LTE, whichever is strongest FREE CALLING TO MEX & CAN Go to Settings -> Network & Internet -> Data Usage.. Once youve downloaded the app, open it and click on. Enable the Right Network Mode 7. Save your new APN settings, then select them from the APN list on your device. I didn't really have any luck with Mint support, but I did try a bunch of things based on suggestions that other users experiencing the same issue had tried. Negative. On your phone, theres a fair portion of your devices memory dedicated to the cache where data for various apps and processes is stored on the backburner, activating automatically so that these apps and processes boot up more quickly on your device. Here are some tips on how to get it back. I've run out of hotspot data on my Unlimited plan - can I add more? It only works on WiFi. First troubleshooting step: turn off Wi-Fi. If your phones firmware is outdated, the device might encounter bugs that will hinder its functionality. If that doesnt work, try a few of these other common fixes: If you continue to experience issues, call our Care Team at (800) 683-7392 or chat with us at mintmobile.com/chat. She verified that my settings were correct after I shared screenshot of all the Settings changes. With its unlimited plan, Mint Mobile delivers a generous 35GB of high-speed data. How do I set Mint as my default line for Android? Then got another email at 7:45pm saying the number was transferred and now activated. Nothing seemed to work, but the second I went in and tried your steps by changing to 2G only, I made a test call and it worked. Go to Settings -> Network & Internet -> Mobile network -> Preferred network type, then switch to the one that best suits your phone. If neither is available, I just see an X. Or a meme works too. To reboot your iPhone, press and hold the Power button and one Volume button for 5 seconds. Connect your phone to Wi-Fi. The SIM says it's activated, but I still don't have service. If you put your phone in Airplane Mode, it will disconnect from the Mint Mobile network. For more information, please see our Create an account to follow your favorite communities and start taking part in conversations. Control Your Air from Anywhere Control your comfort from . If your phone supports Mint Mobile, youll be moved to the next stage automatically. Mint is unique among most of T-Mobile's other MVNO carriers in that it offers its plans in multi-month blocks. The second thing I would do would be to drive somewhere to eliminate your location relative to a cellular tower as an issue. I am a Mint user and I've had no issues. If the message fails to send, see the next tip. Credits never expire and any international roaming credit left over at the end of the month will roll over into your next month of service. Visit Support. This means you may experience mobile data errors far more often. I am able to send text messages as well make phone calls. Mint Mobile plans Mint Mobile cell phone plans Mint Mobile plans Some carriers do allow you to automatically cut off your mobile data when you reach your limit to prevent overages. Enjoy a range of . Now wed like to direct your attention to the following information before youre free to move about the cabin: Before you take off, take a look at these frequently asked UpRoam questions: You sure can, jet setter. ive turned off the metro plan in cellular settings and now my calls are working fine with mint. Tell her to turn the setting back on What phone does your sister have? Did you check compatibility first ? Tap on the Account tab and select "My Mint Family." Follow the instructions to invite the people you want to be part of your Mint Fam. Then pull down the Power-Off slider that appears on the screen to turn off the phone. So you'll have access to the same quality coverage as T-Mobile customers. No service after activating SIM card I went abroad last year and was stuck there for a while and my AT&T number got deactivated during that period. Use hotspot data. Or if your phone isnt 4G but youre running on an OS that features it as a network mode (by rooting, for example), your phone may be trying to connect to 4G signals that its not capable of. Tap the menu icon at the top right, then Reset to default.. Mint Mobile is a good fit if you: Want an affordable cell phone plan. Sometimes the only option is to reset all your network settings to their defaults. If you see this, you need to try holding different combinations of the volume buttons and the power button until you enter recovery (depending on your device). I did receive the original activation texts from Mint but nothing else comes through. Are you unable to connect to the internet with your Mint Mobile SIM? I am able to use the 4g mobile data but I can't make any calls! But even when my speeds temporarily dropped to 5 to 10 Mbps, I could still stream video on my phone. It from 0 to 10 are automatically scored by our Tool Review tool based upon the data collected. To check the blacklist status for Apple go to Apple blacklist checker. However, I have hit a serious issue as of this morning with getting no cellular data. Best for a single line with unlimited data. 18.7 Mbps. I tried turning that off and then remove sim+restart. I'll be looking forward to your reply. Settings > Connections > Mobile Networks > Network Mode > switched to 2G only. Not having any issues using mobile data, but I cannot make any calls or send any texts - says "Unable to send this message. The company's plans are available in increments of 3-, 6-, and 12-months. The Mint Mobile 10 GB Cell Phone plan ranks No. Tap on the top of your screen. Code. The thing is that I can make calls and use my data, but cannot receive calls or send/receive text unless I switch my "Network Mode" to 3G/2G (auto connect) then everything works. Do I set Mint as my phone is a 4g, calls, and all. 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